You have the right to cancel an order within a reasonable time (which is usually a matter of minutes) and before the order has been processed. An order will be classified as being processed as soon as food has been used to start preparing the order, or products have been packaged for shipping.
Customers can cancel an order by telephoning the business to cancel the order. Our telephone number is [insert phone number].
Any order cancelled after the order has been processed will be classified as a “Bad Order” and will be charged to the customer, and no refund will be given.
Any orders cancelled in accordance with these cancellation provisions and before the order has been processed will be refunded in full.
Any payment made prior to an order being cancelled within the specified time will be reimbursed using the same method as used by the customer to make the payment.